Bus tickets can be purchased from Tpilet, ticket office or from the bus driver. Tickets to national bus lines are sold 10–30 days before departure. Tickets to international bus lines are sold up to 6 months prior to departure.

You can find information on the bus schedules, ticket prices, seat availability and lost items by calling the helpline number 12550. You will be charged €0.30 per minute, plus local call charges imposed by your telephone operator and connection fees based on your service package (Telia €0.3196 per minute, Tele2 €0.30 per minute, Elisa €0.62 per minute – according to 24.03.2016).

The 12550 helpline is open Monday to Friday from 08:00 to 19:00 and from Saturday to Sunday from 09:00 to 17:00 (excluding public holidays). In case of problems or questions that arise outside working hours, please send an e-mail to

If you are unable to contact the helpline 12550, please contact the number +372 681 3408 (regular rate).


    From Tpilet you can search for schedules and buy bus tickets. Upon payment, you can print your e-ticket or order your ticket number via SMS. Before the journey, you must print your ticket either at the ticket office or at the ticket vending machine. The ticket must be printed on paper when entering the bus. More detailed conditions for using a self-printed ticket can be found HERE!


    The ticket office is open Monday to Friday from 07:30 to 19:30, on Saturdays from 08:00 to 19:00 and on Sundays from 09:00 to 19:00.

    The ticket office sells tickets up to 5 minutes before the departure.


    Provided that there are available seats, tickets can be bought from the bus driver starting from 5 minutes before departure. Payment is mostly in cash.